Damp & mould in London
Black mould on walls and ceilings, condensation running down windows, damaged clothing and furniture, and the chest and asthma problems that come with it.
Greater London · No Win, No Fee
Housing disrepair claims in London
London has some of the oldest social housing stock in the country, and damp, mould and disrepair complaints across the capital's boroughs are among the most common in England.
Many London blocks are post-war concrete or converted Victorian conversions with single-glazing, poor ventilation and ageing pipework — a combination that produces persistent condensation, black mould and repeat leaks. If your borough or housing association has left these unresolved after you reported them, that is disrepair.
- 60 seconds
- To check eligibility
- SRA regulated
- UK housing solicitors
- Confidential
- Your data stays private
Councils in London
Council landlords we claim against
- Southwark Council
- Lambeth Council
- Hackney Council
- Tower Hamlets Council
- Croydon Council
- Newham Council
- Islington Council
- Brent Council
Housing associations
Providers operating in London
- Peabody
- Clarion Housing
- L&Q
- Notting Hill Genesis
- Network Homes
- Southern Housing
Not listed? We still cover you — any council or housing association tenancy in London qualifies for a free check.
Eligibility
Do you qualify in London?
Your landlord has a legal duty under the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018 to keep your home safe and in repair. If they haven't, you can claim for both the repairs and compensation.
Start free check- You rent from a council or housing association in London
- You've reported the disrepair to your landlord (or want help doing so)
- The estimated cost of repairs is at least £1,000
- The issue has affected your health, belongings or ability to live in the property
What we claim for
The disrepair London tenants report most
Structural cracks & leaks
Cracked walls and ceilings, sagging floors, failing window and door frames, and roof or pipework leaks that keep coming back after 'repairs'.
Infestations
Rats, mice, cockroaches or bedbugs entering through gaps, drains or shared voids because the building fabric hasn't been properly repaired.
Coverage
Areas of London we help tenants in
- Peckham
- Brixton
- Hackney
- Tower Hamlets
- Croydon
- Newham
- Ealing
- Enfield
FAQ
London tenants ask us
Who can make a housing disrepair claim in London?
Any council or housing association tenant in London whose landlord has failed to fix serious disrepair after being told about it. Private tenants aren't covered by this service.
How much compensation could I get in London?
Most successful claims range from £1,500 to £15,000, depending on how severe the disrepair was, how long it lasted, the health impact and any belongings damaged.
What if my landlord keeps sending someone out but nothing changes?
Repeat visits that don't fix the underlying cause still count as a failure to repair. Keep your reference numbers and photos — they strengthen your claim.
Does it cost anything?
No. Claims are handled on a No Win, No Fee basis by SRA-regulated solicitors, so if the claim isn't successful you pay nothing.
Can I be evicted for claiming?
No. Retaliatory eviction for making a legitimate disrepair claim is unlawful in the UK.
Find out in 60 seconds if your London landlord owes you compensation
Free, confidential and no obligation. You only pay if your claim succeeds.